Privacy policy

Privacy policy

This privacy policy explains which personal data is processed when you visit our website or submit a contact or booking enquiry.

1. Controller

Naturcampingpark Isarhorn
Andreas Haaf
Am Horn 4
82481 Mittenwald

Email: info@camping-isarhorn.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.

2. Hosting and server logs

The website is hosted by:

Asal EDV-System-Dienste
Mühlenweg 3
82481 Mittenwald

When you access the website, technically necessary information is processed in server logs. This may include your IP address, the date and time of access, the page requested, the referrer URL, browser type and version, and operating system. This processing is necessary to provide the website securely and without technical errors. The legal basis is Article 6(1)(f) GDPR. Our legitimate interest lies in the secure and reliable operation of this website.

Log data is stored only for as long as required for secure operation and error analysis. It is retained for longer only where required by law or where a security incident must be investigated.

3. Cookies and consent management

This website uses technically necessary cookies or comparable storage technologies where required for basic functions, security or saving your privacy choices. The legal basis for accessing your device is Section 25(2) TDDDG. Where personal data is processed, this is based on Article 6(1)(f) GDPR.

Non-essential services are used only with your prior consent. You may withdraw consent at any time with effect for the future through the privacy settings.

4. Contact by email or telephone

If you contact us by email or telephone, we process the information you provide in order to respond to your enquiry. This may include your name, contact details and the content of your message.

For a booking or other contractual enquiry, the legal basis is Article 6(1)(b) GDPR. General enquiries are processed on the basis of Article 6(1)(f) GDPR. Our legitimate interest lies in handling your enquiry appropriately.

We retain the information only for as long as necessary to handle the enquiry. Statutory retention obligations remain unaffected.

5. Booking enquiry through campbuchung.de

The “Booking enquiry” page contains a form provided by campbuchung.de The service is technically operated by jawigo GmbH, Schreckenmanklitz 18, 88171 Weiler-Simmerberg provided.

When you open the booking page, your browser connects directly to the provider. Technically necessary connection data is transmitted, including in particular your IP address, date and time, browser and device information, and the page previously visited. When you complete and submit the form, the travel, guest, contact and message data you enter is also transmitted to campbuchung.de and to us.

The data is processed solely to assess and handle your booking enquiry. The legal basis is Article 6(1)(b) GDPR because processing is necessary to take pre-contractual steps at your request.

We retain enquiry data until processing is complete. If a booking is made, the necessary data is stored for the duration of the contractual relationship and subsequently in accordance with statutory retention obligations. Further information about processing by the technical provider is available in the privacy policy of jawigo GmbH.

6. External links

Links to external services such as Google Maps or Facebook are included as ordinary links. Simply visiting our website does not establish a connection to those providers through the links. You leave our website only when you open an external link; from that point onward, the privacy provisions of the relevant provider apply.

7. Encrypted transmission

This website uses TLS encryption. This protects data transmitted between your browser and our server from being read by third parties.

8. Retention period

Unless a specific retention period is stated in this privacy policy, personal data is stored only for as long as the relevant processing purpose applies. It is then deleted unless statutory retention obligations or other lawful grounds require continued storage.

9. Your rights

Subject to the statutory requirements, you have the right to access your personal data, correct inaccurate data, request deletion, restrict processing and receive data portability. You may withdraw consent at any time with effect for the future.

Where processing is based on Article 6(1)(f) GDPR, you may object to the processing on grounds relating to your particular situation.

You also have the right to lodge a complaint with a data protection supervisory authority. In Bavaria, the competent authority is the Bavarian State Office for Data Protection Supervision.

To exercise your rights, simply send a message to info@camping-isarhorn.de.

10. Last updated

Stand dieser Privacy policy: 8. Oktober 2026.